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With Featurespace, we reduce fraud and genuine transactions declined across a dynamic range of services. This is critical to our ability to deliver a next-generation customer experience in today’s highly competitive environment.
Akbank is one of Turkey’s largest banks offering a wide range of retail, commercial, corporate, private banking, and international trade finance services. With a solid reputation of satisfying customers the bank aims to offer a pleasant and secure banking experience at every touchpoint.
To keep ahead of evolving fraud attacks and to do so without interfering with genuine customer behavior, Akbank sought to replace its existing fraud and financial risk management system with the award-winning ARIC™ Risk Hub to provide real-time enterprise-wide fraud detection and prevention.
Following an extensive assessment and selection process, Featurespace and local Turkish partner, DVA Bilgi Teknolojileri A.Ş., are collaborating to deliver the implementation to match the exact requirements of the bank.